Effective Date: July 22, 2026
Refund & Cancellation Policy
Effective Date: 12-08-2026
At Paryatan360, we are committed to providing reliable and transparent travel services. We understand that travel plans may change due to personal, professional, medical, or other unforeseen circumstances. Our refund and cancellation policy is designed to clearly explain the applicable terms for cancellations, amendments, refunds, and non-refundable services.
By making a booking or purchasing any service from Paryatan360, the customer acknowledges and agrees to the terms mentioned below.
1. General Refund Policy
Refund eligibility depends on the terms and conditions of the respective airline, hotel, tour operator, visa authority, insurance provider, destination management company (DMC), or other service provider involved in the booking.
Paryatan360 will process eligible refunds received from the relevant service provider after deducting applicable:
- Cancellation charges
- Supplier penalties
- Airline/hotel/tour operator charges
- Visa or government fees
- Payment gateway or banking charges
- Service or processing fees
- Any other applicable charges communicated at the time of booking
Paryatan360 cannot guarantee a refund where the concerned airline, hotel, supplier, visa authority, or service provider has classified the booking as non-refundable.
2. Flight Ticket Cancellation & Refund
Flight tickets are subject to the fare rules and cancellation policies of the respective airline.
Depending on the fare conditions, a ticket may be:
- Fully refundable
- Partially refundable
- Refundable after deduction of cancellation charges
- Non-refundable
- Eligible for credit/refund subject to airline rules
Any refund received from the airline will be processed by Paryatan360 after deduction of applicable airline charges, service fees, payment processing charges, and other applicable expenses.
For certain promotional, discounted, special, or low-cost fares, the fare may be completely non-refundable.
3. Hotel Cancellation & Refund
Hotel bookings are subject to the cancellation and refund conditions applicable to the hotel or booking supplier.
Some hotel bookings may be:
- Free cancellation before a specified deadline
- Partially refundable
- Non-refundable
- Subject to one or more nights’ cancellation charges
If a hotel or supplier does not provide a refund, Paryatan360 will not be liable to provide a refund from its own funds.
4. Tour Package Cancellation & Refund
Cancellation charges for domestic and international tour packages depend on the terms of the respective suppliers and the date on which the cancellation request is received.
Package components may include flights, hotels, transfers, sightseeing, activities, transportation, permits, guides, meals, insurance, and other services. Each component may have separate cancellation rules.
Therefore, the final refundable amount, if any, will be calculated after considering the applicable cancellation charges imposed by the respective suppliers.
5. Visa Fees & Visa Services
Visa application fees, embassy fees, government fees, VFS/service-centre fees, appointment fees, and other official charges are generally non-refundable once paid, irrespective of whether the visa is approved, refused, delayed, withdrawn, or cancelled, subject to the rules of the relevant authority.
Paryatan360 does not guarantee visa approval.
Service or consultancy fees charged by Paryatan360 may also be non-refundable once processing, documentation, appointment assistance, or other visa-related services have commenced.
6. Travel Insurance
Travel insurance policies are subject to the terms and conditions of the respective insurance company.
Any cancellation or refund will be governed by the insurer’s policy. Paryatan360 does not determine the refund amount payable under an insurance policy.
7. Cancellation by Paryatan360 or Service Provider
In certain circumstances, a booking may be cancelled or modified by an airline, hotel, tour operator, government authority, supplier, or Paryatan360 due to operational, technical, weather-related, regulatory, force majeure, or other circumstances beyond reasonable control.
In such cases, Paryatan360 will assist the customer in obtaining any refund, credit, rebooking, or alternative arrangement available from the relevant service provider.
Paryatan360’s liability will be limited to the amount actually received from the relevant service provider, after applicable deductions.
8. No-Show Policy
If a customer fails to use a booked service without cancelling it within the applicable cancellation period, the booking may be treated as a No-Show.
No-show bookings may be completely non-refundable depending on the supplier’s terms.
This may apply to:
- Flights
- Hotels
- Transfers
- Tours
- Activities
- Sightseeing
- Transportation
- Other travel services
9. Refund Processing Time
Once Paryatan360 receives the refundable amount from the relevant airline, hotel, supplier, or service provider, the eligible refund will be processed to the customer.
Refund processing time may vary depending on:
- Airline or supplier processing time
- Bank processing time
- Payment gateway
- International payment processing
- Public holidays
- Currency conversion
- Other third-party procedures
Paryatan360 shall not be responsible for delays caused by banks, airlines, suppliers, payment gateways, government authorities, or other third parties.
10. Refund Method
Where applicable, refunds will normally be made through the original payment method used for the booking, subject to payment gateway and banking procedures.
For certain bookings, the supplier may provide a credit note, voucher, travel credit, or alternative arrangement instead of a cash refund.
11. Currency Conversion
For international bookings, refunds may be affected by currency exchange-rate fluctuations, bank charges, international transaction charges, or intermediary bank fees.
The final amount credited to the customer’s account may therefore differ from the original amount paid.
12. Service & Processing Fees
Paryatan360 may charge service, consultation, administrative, documentation, amendment, cancellation, or processing fees.
Such fees may be non-refundable once the relevant service or processing has commenced, unless otherwise specifically agreed in writing.
13. Force Majeure
Paryatan360 shall not be responsible for losses, cancellations, delays, or additional expenses arising from circumstances beyond its reasonable control, including but not limited to:
- Natural disasters
- Severe weather
- Pandemics or epidemics
- War or civil unrest
- Government restrictions
- Strikes
- Airport closures
- Flight disruptions
- Border closures
- Political disturbances
- Changes in immigration or visa regulations
- Acts of government or regulatory authorities
- Other unforeseen circumstances beyond reasonable control
In such situations, Paryatan360 will assist customers in accordance with the policies of the relevant service providers.
14. How to Request a Cancellation or Refund
Customers must submit cancellation or refund requests through the official communication channel provided by Paryatan360.
The request should include:
- Customer name
- Booking/reference number
- Travel date
- Contact details
- Reason for cancellation, where applicable
Cancellation requests are considered based on the date and time the request is officially received by Paryatan360.
Verbal requests may not be considered valid unless confirmed through an official communication channel.
15. Refund Calculation
The refundable amount, where applicable, will generally be calculated as:
Amount Paid − Supplier Cancellation Charges − Paryatan360 Service/Processing Charges − Applicable Taxes/Bank/Payment Charges = Refund Amount
The final refund amount will depend on the actual terms applicable to the booking.
16. Important Disclaimer
Paryatan360 acts as a travel service provider and/or intermediary between customers and various airlines, hotels, tour operators, visa authorities, insurance companies, transportation providers, and other travel suppliers.
The refund policy of the respective supplier will apply to the relevant service.
Paryatan360 does not guarantee refunds for services that are non-refundable under the terms of the respective supplier.
Customers are advised to carefully review the cancellation, amendment, and refund conditions before making payment.
17. Policy Changes
Paryatan360 reserves the right to modify, update, or amend this Refund & Cancellation Policy at any time. The updated policy will be published on the website and will become effective from the date of publication.
18. Contact Us
For cancellation, refund, or booking-related assistance, customers may contact:
Paryatan360 — We plan the trip. You make the memories.
